CT77 Privacy Policy

1. Introduction

This Privacy Policy explains how CT77 ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of users who visit or register on the CT77 website and mobile application. It applies to all members, visitors, and anyone who interacts with CT77 in any way.

By creating an account on CT77 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, please stop using the platform and contact support to close your account.

This Privacy Policy should be read alongside CT77's Terms and Conditions, which govern your overall use of the platform. Together, these documents form the full agreement between you and CT77 regarding your account and your data.

2. Data We Collect

CT77 collects personal data in two main ways: information you provide directly, and information collected automatically through your use of the platform.

2.1 Information You Provide

When you register an account or interact with the platform, you may provide:

• Full name and date of birth
• Mobile number and email address
• Residential address (required for identity verification)
• Government-issued ID documents submitted for KYC verification
• Payment method details (e.g. JazzCash number, bank account, Easypaisa wallet)
• Communications sent to our support team via live chat or email
• Preferences and settings you configure within your account

2.2 Information Collected Automatically

When you use CT77, certain data is collected automatically through cookies and server logs, including:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, time spent on each page, and navigation path
• Login timestamps and session duration
• Game activity, betting history, and transaction records
• Referring website or source if you arrived via a link

3. How We Use Your Data

CT77 uses the personal data collected for the following purposes:

CT77 will never use your personal data for purposes not listed above without first obtaining your explicit consent or being required to do so by law.

4. Payment Data

CT77 supports deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other approved mobile wallets. Payment data is handled with the highest level of care.

CT77 does not store full card numbers or mobile wallet PINs on its own servers. Payment processing is handled through encrypted channels, and sensitive financial data is processed and secured by the relevant payment provider in line with their own security standards.

Transaction records — including deposit amounts, withdrawal requests, and dates — are retained as part of your account history for account management, dispute resolution, and compliance purposes. These records are accessible to you through your account dashboard.

5. Cookies & Tracking Technologies

CT77 uses cookies and similar tracking technologies to provide a smooth, personalised experience across the platform. Cookies are small text files stored on your device when you visit the site.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These keep you logged in and maintain session security. You cannot opt out of these while using CT77.
• Functional Cookies: Remember your preferences such as language, preferred games, and notification settings.
• Analytics Cookies: Help us understand how users interact with the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is aggregated and anonymised.
• Security Cookies: Detect suspicious activity and help protect your account from unauthorised access.

5.2 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not prevent you from using CT77, though some features — such as remembered preferences — may not work as expected. Disabling essential cookies will prevent you from logging in and using the platform.

CT77 does not use third-party advertising cookies and does not allow advertisers to track your activity on the platform.

6. Data Sharing

CT77 does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Your data may be shared in the following limited circumstances only:

• Payment Processors: Transaction data is shared with JazzCash, Easypaisa, Raast, and other payment providers solely to process your deposits and withdrawals.
• Identity Verification Partners: When required, ID documents may be shared with third-party KYC verification providers operating under strict confidentiality agreements.
• Game Software Providers: Aggregated, anonymised gameplay data may be shared with game providers for the purpose of maintaining fair game performance and RTP reporting. Individual player identity is not disclosed.
• Legal Requirements: CT77 may disclose personal data if required to do so by a valid legal process, court order, or to protect against fraud, illegal activity, or threats to security.
• Business Transfers: In the event of a merger, acquisition, or transfer of business assets, user data may be included in the transferred assets. Users will be notified of any such change before it takes effect.

7. Data Retention

CT77 retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal, financial, and security obligations. The specific retention periods vary by data type:

• Account information: Retained for the lifetime of your account, plus up to 5 years after closure for compliance purposes.
• Transaction records: Retained for a minimum of 5 years following the date of each transaction in line with standard financial record-keeping requirements.
• KYC documents: Retained for the duration required by applicable anti-money laundering guidelines, typically no more than 5 years after account closure.
• Support communications: Retained for 2 years after the resolution of the relevant issue.
• Analytics and session data: Retained in anonymised form indefinitely for platform improvement purposes; identifiable session data is deleted after 12 months.

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to any individual.

8. Data Security

CT77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

• All data in transit is protected using TLS (Transport Layer Security) encryption.
• Sensitive data at rest is stored using AES-256 encryption or equivalent.
• Access to personal data within CT77's systems is restricted to authorised personnel only, on a need-to-know basis.
• Regular security audits and vulnerability assessments are conducted on the platform infrastructure.
• Two-factor authentication is available for registered accounts and strongly recommended.
• Suspicious login activity triggers automatic alerts and temporary account restrictions.

While CT77 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own device and keeping your login credentials confidential. If you suspect any unauthorised access to your account, contact support immediately.

9. Your Rights

As a registered member of CT77, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team directly.

CT77 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to protect your account security.

10. Children's Privacy

CT77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on CT77 or provided personal information, please contact our support team immediately. Any account found to belong to a person under 18 will be closed and all associated data deleted promptly.

We take our responsibility to prevent underage access seriously and use date-of-birth verification during registration as the first line of defence. Additional age and identity checks may be requested at any point during your time on the platform.

11. Third-Party Links

CT77's platform may contain references to third-party services such as payment providers, game software suppliers, and support tools. These third-party services operate under their own privacy policies, which are independent of CT77's. CT77 is not responsible for the data practices of third-party providers, and we encourage you to review their policies before interacting with their services directly.

CT77 does not embed third-party advertising networks or allow external advertisers to collect data from users on the platform.

12. Policy Updates

CT77 reserves the right to update this Privacy Policy at any time. When material changes are made, registered members will be notified via email or an in-platform notification at least 7 days before the changes take effect. The "Last updated" date shown at the top of this page reflects the date of the most recent revision.

Continued use of CT77 after the effective date of any policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should stop using the platform and request account closure before the changes come into effect. Previous versions of this policy are available on request through our support team.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your personal information is being handled, please reach out to the CT77 team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the platform — fastest response for urgent queries.
• Email: support@ct77.vu — responses within 24 hours.

When submitting a data rights request, please include your registered email address and a brief description of your request. We may need to verify your identity before processing certain requests to ensure your account security.